Your guide to a seamless, smile-filled sock adventure!
Hey there, Sock Lover! 👋 We know that choosing the perfect pair of personality-packed socks is serious fun. To make your experience as joyful as our patterns, we’ve put together this handy FAQ. From speedy shipping to happy returns, find all the answers you need right here!
🧦 About Our Socks & Store
What kind of socks do you sell?
We specialize in fun, creative, and conversation-starting socks! Our collections feature everything from roaring Dinosaurs and purring Cats to cozy Farm animals, majestic Llamas, and serene Ocean scenes. Whether you’re a kid or a kid at heart, we have a design to match your unique style.
Who is the Oooh Yeah Socks Store for?
Our socks are for everyone who loves a dash of joy in their day! Our target sock lovers include:
- The Style-Seeker: Looking to showcase their personality from head to toe.
- The Gift-Giver: Finding the perfect, unique present for friends and family.
- The Comfort-Craver & Fun-Lover: Building an epic, cozy, and colorful sock collection.
- Kids and Adults alike who adore animals, nature, and whimsical designs.
📦 Shipping & Delivery
Where do you ship to?
We ship our sock-tacular creations worldwide! We’re on a mission to spread joy everywhere, though we currently have to temporarily wave goodbye to a few remote corners of Asia and some ultra-remote islands. We’re working on reaching them too!
How long will my order take to arrive?
Your journey to happy feet has two steps:
- The Prep Step (1-2 Business Days): Our sock elves pick, pack, and prepare your order with love.
- The Journey Step:
🚀 Standard Speedy Delivery ($12.95): Via DHL or FedEx. Arrives in 10-15 business days after leaving our warehouse.
🐢 Free & Easy Shipping: Via EMS. FREE on orders over $50! Arrives in 15-25 business days after shipment.
Can I track my order?
Absolutely! Once your socks embark on their journey, we’ll send you a tracking number via email so you can follow their adventure right to your doorstep.
💳 Payments & Pricing
What payment methods do you accept?
We make checkout smooth and secure! We accept: Visa, MasterCard, JCB, and PayPal.
Is the free shipping option always available?
Yes! The Free & Easy Shipping (via EMS) is automatically applied to all orders over $50. For orders under $50, you can choose our fast Standard Speedy Delivery option.
🔁 Returns & Exchanges
What is your return policy?
We’re confident you’ll adore your socks. But if a pair isn’t the perfect fit (for your feet or your personality), no worries! Our Happiness Guarantee gives you 15 days from the delivery date to initiate a return for a refund. True comfort should be fuss-free!
How do I start a return?
Simply reach out to our happy helpers at [email protected] within the 15-day window. We’ll guide you through the easy process and get you sorted—literally!
👋 Contact & Support
How can I contact you?
We’d love to hear from you! For any questions, sock-spiration, or support, email our friendly team at: [email protected].
Where are you located?
Our fun factory is based at: 3669 Stewart Street, Indianapolis, US 46268. Feel free to send us happy mail!
Still have a question?
Don’t be a stranger! Our team is here to help you find your perfect pair and ensure your Oooh Yeah experience is nothing but joyful.
With warm toes and big smiles,
The Team at Oooh Yeah Socks Store