Privacy Policy

1. The Information We Collect (Our “Sock Drawer” of Data)

To make your sock shopping experience as joyful as possible, we collect certain information:

Information You Give Us Directly:

• 🧦 Basic Details: Name, email address, shipping and billing addresses
• 💳 Payment Information: Processed securely through our payment partners (we don’t store full card details)
• 📦 Order Details: Your sock selections, sizes, and gift preferences
• 💌 Communication: Messages to our team and product reviews

Information Collected Automatically:

• 🌐 Browsing Information: Pages you visit, products you view, how you found us
• 📱 Device Information: Device type, browser, IP address (for security and regional preferences)
• 🛒 Shopping Behavior: What you add to your cart, favorite categories (Bears? Birds? Farm animals?)

2. How We Use Your Information (Making Your Sock Experience Better)

We use your information to create the joyful shopping experience you deserve:

• ✅ Process Your Orders: To get those personality-packed socks to your doorstep
• ✅ Provide Customer Support: To answer questions about sizing, shipping, or our adorable designs
• ✅ Improve Our Store: To understand which sock designs make you smile most
• ✅ Send Updates: Order confirmations, shipping notifications, and (only if you opt-in) occasional sock-spiration emails
• ✅ Ensure Security: To protect against fraud and keep your information safe
• ✅ Personalize Your Experience: To show you socks that match your interests (more Cats? More Ocean scenes?)

3. Sharing Your Information (We’re Selective, Like Choosing the Perfect Pair)

We value your privacy and only share information when necessary:

• 🚚 Shipping Partners: To deliver your sock-tacular creations worldwide
• 💳 Payment Processors: Like PayPal, Visa, MasterCard, and JCB to securely handle transactions
• 🛡️ Legal Requirements: When required by law or to protect our rights and safety
• 📊 Service Providers: Trusted partners who help us run our store (always with strict privacy requirements)

We never sell your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies (Our “Digital Sock Measurer”)

Like measuring your foot for the perfect fit, we use cookies to understand your preferences:

• 🍪 Essential Cookies: Keep your cart intact while you browse our Bears, Birds, and Dinosaurs
• 📈 Analytics Cookies: Help us understand which sock designs are most popular
• 🎯 Preference Cookies: Remember your language and currency preferences
• 💝 Marketing Cookies: Show you relevant sock designs (only with your consent)

You can control cookies through your browser settings. But note: disabling some cookies might affect your shopping experience.

5. Data Security (Guarding Your Info Like Rare Sock Designs)

We take security as seriously as we take sock comfort:

• 🔐 Encryption: Our checkout uses advanced encryption (just like we mentioned in our happy payment section!)
• 🛡️ Secure Systems: Regular security updates and monitoring
• 👨‍💻 Trained Team: Our staff understands the importance of protecting your information
• 🔒 Limited Access: Only team members who need your information to help you can access it

6. International Data Transfers (For Our Global Sock Lovers)

Since we ship our sock-tacular creations worldwide (aside from a few ultra-remote spots), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable privacy laws and that your data remains protected.

7. Your Rights & Choices (You’re in Control)

You have rights regarding your personal information:

• 👀 Access: Request a copy of the personal information we hold about you
• ✏️ Correction: Update or correct your information if it’s inaccurate
• 🗑️ Deletion: Request deletion of your personal information in certain circumstances
• ⏸️ Restriction: Ask us to limit how we use your information
• 📧 Marketing Preferences: Opt-out of marketing emails at any time (each email has an unsubscribe link)
• 👶 Children’s Privacy: While we have “Kids” socks, we don’t knowingly collect data from children under 16 without parental consent

8. Data Retention (How Long We Keep Your Info)

We keep your information only as long as needed:

• 📦 Order Information: Kept as required for tax, warranty, and business records
• 📧 Account Information: Retained while your account is active or as needed to provide services
• 🔍 Marketing Data: Maintained until you unsubscribe or ask us to delete it

9. Policy Updates (Keeping Things Fresh)

Just as we add new sock designs (maybe more Ocean or Farm themes?), we may update this policy. We’ll post changes here and update the “Last Updated” date. Significant changes will be communicated to you directly when appropriate.